Privacy Policy

Last updated: 25/12/2025

Welcome to Frisky Feather.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from: https://friskyfeather.com/

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Account login details

Order & Payment Information

Order details and purchase history
Selected payment method (credit/debit card details are not stored by us)

Technical Information

IP address
Browser and device information
Website usage and interaction data

2. How We Use Your Information

We use your information to:

Process and deliver orders
Manage customer accounts
Communicate regarding orders, support, and inquiries
Improve website functionality and services
Prevent fraud and ensure secure transactions
Comply with legal and regulatory requirements

3. WooCommerce & Payments

Our online store operates using WooCommerce.
Payments are processed securely through trusted third-party payment gateways.

Frisky Feather does not store or process full credit or debit card details.
Payment providers handle this information in accordance with their own privacy policies and security standards.

4. Cookies

We use cookies to:

Ensure proper website functionality
Remember user preferences
Improve overall user experience

You can disable cookies through your browser settings; however, some website features may not function correctly.

5. Customer Accounts

When you create an account on our website, your information is stored to allow:

Faster checkout
Order tracking
Account and profile management

You are responsible for maintaining the confidentiality of your account login details.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with trusted third parties when necessary, such as:

Shipping and delivery partners
Payment service providers
Technical and hosting service providers

This is done solely to operate and improve our services.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information.
However, no online transmission or electronic storage method is 100% secure, and absolute security cannot be guaranteed.

8. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of external websites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: info@friskyfeather.com